Hard Disk Drive Recovery Process

Computer Doctors of Maine Inc., hard disk drive recovery process is affordable and reliable.  We have had 100% success rate in our recoveries that included partition failure and mechanical failure.   Although we provide our data recovery services nationwide, our primary focus is helping individuals businesses in the Greater Portland area.  We will work personally with you through the difficult time, assess the situation, and assist you in moving forward through the process.   Moreover, we charge a fraction of most data recovery services and, and we do it for a flat fee. 

Step 1.  Initial Assessment & Acquisition.
After you contact us for data recovery options we will first work to collect information and establish a potential pathway for the data recovery. We will attempt to make a determination on whether basic or advanced recovery will be required to complete the job.  We're not always right at this stage, but we do our best to lay out your options.  For our customers in the Greater Portland Area (including Gorham, Portland, South Portland, Westbrook, Scarborough, Saco, Biddeford, and Kennebunk) we will come and pick up their affected hardware. 

Step 2.  Basic Recovery ($379.00 plus $25.00 service fee)*.
Once in our office the affected hard-drive will be connected to a series of recovery units designed to analyze the integrity of the device and the potential for recovery. If possible we will immediately image the drive and proceed with basic recovery.  This process generally takes 24-48 hours.  We will secure your data, burn it on DVDs (or put it on an external hard drive) and return it to you promptly.

Typical reasons for Basic Recovery include: lost partition information; drive is asking to be formatted; accidental deletion of files; drive was formatted.

Step 3.  Advanced Recovery -  ONLY IF Basic Recovery Fails (additional $325.00 clean-room fee).
Roughly 50% of all received drives fail basic recovery due to their state and have to be subjected to higher level recovery.  In this case the drive will be transferred to our affiliated engineering laboratory where the device can be subjected to more invasive recovery.   This process usually takes 3-7 business days.  We will do everything necessary to recover the data including take the drive apart in a CLASS-100 Clean Room. 

Typical reasons for Advanced Recovery include: "clicking" or other noises on the hard drive; drive will not spin; smell of smoke; you require forensic data recovery; someone smashed it.

We also offer RAID 0 and RAID 5 recovery but price estimates vary depending on the complexity of the project and the unique situation.  Our typical RAID Data Recoveries cost between $3000 and $6000, far below our competition.  However, those estimates do not apply in all of our cases, so please call us for details.  *Estimated costs on drives less than 225GB. Please contact us for details.